The Customer Service Center is Happy to Assist

The Customer Service Center handles inquiries for every department in the City of Taylor except Taylor Police, Taylor Fire and the Taylor Community Library. 

We are located on the first floor of the Municipal Building 23555 Goddard Road at Pine St., just off of the main atrium on the first floor. Our hours are 9 a.m. to 4:45 p.m. Mondays through Fridays. 

The center can be reached by calling (734) 287-6550 or visiting in person.  The staff assists hundreds of customers daily.

Agents answering calls do their very best to accommodate each customer with in a timely fashion. Some calls require more detail than other calls, so please be patient during certain times of the year. 

Know Before You Go

City hall cashier does not accept debit/credit cards. You can use our pay-on-line service or by calling 1-888-272-9829 or take advantage of the payment drop box located just outside City Hall on Pine Street.  If you are using the official payment site for water bills have your account number and jurisdiction code 3212  If paying property taxes use jurisdiction code 3211.


Quick Information

  • Animal Shelter   Monday-Friday 9-4 Sat. 9-11 Accepts Credit Cards
  • City Hall Monday- Friday 9-5 Does NOT accept Credit Cards Cash-Check-Money Orders Only
  • Police & Fire

    Emergency Call 911

  • Taylor Compost Facility Monday-Saturday 8-2:45 Accepts Credit Cards

                           Emergency Alert Center

Here you can stay up to date with current emergency alerts such as Snow Emergencies, Water issues and Trash Collections in your area.  We will keep you informed of important information to avoid calling into City Hall. 


  1. There are no alerts at this time.

 Did you know, that you can save time by reporting issues on our new app??

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Customer Service Staff

  1. Poodles found in Heritage Park on road to recovery

    Animal Control Supervisor Lanny Hall reported last night (August 16) that two poodles were found abandoned and wandering around Heritage Park. A resident brought them into the City of Taylor Animal Shelter. They were in very poor condition. Read on...
  2. Latest TAP grant to focus on creation of Telegraph-Ecorse sidewalk

    SEMCOG has selected the City for another grant that will focus on constructing sidewalks along Telegraph Road, under Ecorse Road and nearby railway overpass. The cost is estimated at $716,000. Sixty-five percent of that will be provided by the TAP grant. Read on...
  3. Council appoints Dave Gorgon to fill vacant seat

    Dave Gorgon, former City of Taylor employee and a member of several organizations in the community, was appointed to fill a City Council vacancy last night (August 15). Read on...
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